MSPs waste hours manually calling customers during incidents. Canary automatically syncs with your PSA tools and instantly notifies all affected customers across multiple channels.
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When systems go down, every minute counts. But MSPs are stuck with outdated communication methods that waste precious time.
Technicians scrambling to call dozens of customers one by one during critical outages
Clients find out about issues from their users, not their MSP, destroying trust
Poor communication during incidents leads to contract cancellations and reputation damage
Connect once, communicate instantly. Canary syncs with your existing tools and transforms how you handle customer communications.
Email, SMS, voice calls, and Teams notifications sent simultaneously to all affected customers
Automatically identify which customers are affected by specific service outages
Keep customers informed throughout the incident lifecycle with automated progress updates
What used to take your team hours now happens in seconds
faster notification delivery
No rip-and-replace needed. Canary integrates with the PSA and RMM tools you're already using.
Sync customer data and automatically create tickets for communication tracking
Pull customer contacts and service desk information for targeted notifications
Integrate with your RMM alerts to trigger customer notifications automatically
Plus integrations with:
Save 15+ hours per incident on manual communication tasks
Proactive communication leads to 85% higher customer satisfaction scores
MSPs using Canary see 40% fewer contract cancellations
Handle 10x more customers without adding communication overhead
Join 500+ MSPs who've transformed their customer communication with Canary